FAQ's
Plain answers, on the record.
The questions we hear most, answered the way we answer everything — directly, and without overselling. If yours is not here, write to us.
The list
What researchers ask first.
Still unclear on something? A real person answers every message, usually within one to two business days.
Are your products for human consumption?
No. Every product we supply is intended strictly for laboratory research use only — not for human or veterinary use. We say it plainly, on every page and with every order.
What compounds are in the catalog?
Our opening catalog centers on metabolic and weight-loss research compounds: Semaglutide, Tirzepatide, and Retatrutide. Specifications and pricing are finalized as each compound is released.
When can I place an order?
We are opening soon. Individual product pages currently show a ‘Coming soon’ status. Join the launch list by email and you will be first to know when a compound goes live.
Can I see batch documentation before ordering?
Yes. Supporting batch documentation — a Certificate of Analysis — is available on request for any listed compound. See our COA page for what it includes and how to request it.
What does a Certificate of Analysis include?
A COA reports the purity measurement, molecular details, and physical properties recorded against one specific batch, together with its batch number. One document, one batch.
How are products packaged and shipped?
Compounds are supplied as high-purity lyophilized material in secure, discreet packaging, handled through a dependable fulfillment process from our lab to yours. Full shipping details are finalized at launch.
Do you supply institutions or larger research quantities?
We welcome institutional and multi-unit research supply inquiries. Write to us with your study context and quantity and we will respond with a straight answer.
How fast do you respond to questions?
Every message is read and answered by a person, typically within one to two business days — no ticket loops, no auto-replies.